Once your order has been shipped, you will receive a confirmation email with a link to track your package in real time. You can also track your order directly by clicking here to access the tracking page.

We accept credit/debit cards (Visa, MasterCard, American Express), PayPal, and other local payment methods.

To use a promo code, enter it in the box provided at checkout. The discount will be automatically applied to your total.

Delivery times vary depending on your location. Orders are typically delivered within 3 to 7 business days.

Yes, follow us on our social media channels to take advantage of the best discounts and promotions. Find us on Instagram here , Snapchat here , and TikTok here .

All our products display stock status. If a product is out of stock, it will be indicated on the product page.

You can return an item within 14 days of receiving your order. For more details, please see our return policy . Products must be returned in their original, unused condition.

If you wish to change or cancel your order, please contact us immediately. We will do our best to accommodate your request before shipping. Changes or cancellations are possible via the original payment.

All our products are carefully selected and inspected. If you receive a defective product, we offer a refund or exchange, subject to compliance with our return policy .

We ship exclusively to collection points in France, Belgium, the Netherlands, Luxembourg, Germany, Italy, and Spain. Specific conditions apply to international shipments. Please check the options when placing your order.

Delivery is free in mainland France only to collection points. For national/international shipments, fees apply, according to specific conditions.

No, there are no additional fees for the payment methods we accept, except in exceptional cases.

Yes, we use secure payment platforms to ensure the safety of your personal and payment information.

Yes, our customer service team is available to answer any questions or specific requests. We offer personalized advice to help you.