Shipping policy

Shipping Policy

1. Delivery Areas
   We deliver our products in France and internationally via the relay parcel service. Shipping costs vary depending on the destination and weight of the order.

2. Delivery Times

   • Metropolitan France: 2 to 5 business days.
   • Europe: 5 to 10 business days.
   • International: 10 to 20 business days.

   Delivery times are indicative and may vary depending on transport conditions and the destination.

3. Shipping Costs
   Shipping costs are automatically calculated when placing the order and are based on the weight and destination of the order. Shipping costs will be clearly indicated before you confirm your order.

4. Order Tracking
   Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your delivery via the relay parcel carrier’s website.

5. Pickup Points
   When placing your order, you can choose the nearest relay parcel pickup point. You will be notified by email or SMS when your order is available for pickup.

6. Delivery Issues
   If you encounter any issues with the delivery of your order, please contact us at the following address: contact@monhijab.fr. We will do our best to resolve the issue as quickly as possible.

7. Returns and Exchanges
   For information regarding returns and exchanges, please refer to our return policy.

8. Contact
   For any questions regarding our shipping policy, please contact us at the following address: contact@monhijab.fr